Board of Directors
Kari Bailey is the Director of Community Health in Medica State Public Programs. Prior to her work at Medica, she spent nearly a decade working at Be the Match, an international organization supporting patients and their families in need of a marrow or cord blood transplant. Kari has a Master of Business Communication from the University of St. Thomas, and is finishing up a health care MBA from St. Thomas in November 2013.
Susan Bosher is Professor of English and Director of English as a Second Language, St. Catherine University, in St. Paul. Susan has a Ph.D. in Second Languages and Cultures Education from the University of Minnesota and an M.A. in TESOL from Columbia University. Since 2000 she has taught an English for nursing course for pre-nursing immigrant and international students at St. Kate's and has authored several textbooks, chapters, and research articles on various topics related to leveling the playing field for ESL/multilingual students in nursing. Susan has also taught overseas, in Germany and Turkey, and has worked on a curricular development project in Bolivia.
Byron is certified as a Healthcare Emergency Professional (CHEP) and holds the Michigan Professional Emergency Manager (PEM), IAEM Certified Emergency Manager (CEM) and FEMA Master Exercise Practitioner (MEP) credentials.Currently, Byron serves as Mayo Clinic’s Emergency Management Manager. He oversees the Safety – Emergency Management team. As chair of the HICS Coordinating Group and Emergency Preparedness Plan Committee, Byron provides strategic guidance and operational expertise for the organization’s emergency management program.
Lonnette Chilefone is the director of Minnesota Healthcare Programs of Health Management Systems. With a Masters of Business Administration and Health Care Management from Concordia University, Lonnette has over 30 years of experience in the healthcare arena. Lonnette has worked for Telligen, HealthPartners, Blue Cross and Blue Shield of Minnesota, and United Health Group. Lonnette is a member of the Native American MBA’s, Native Americans in Business, the NSHMBA, and the Minnesota Board of Nursing.
Heidi is the Vice President and Chief Financial Officer of Regions Hospital in St. Paul, MN with accountability for the operations of the Departments of Finance and Decision Support, Risk Management, Registration and Patient Accounting, Facility Planning and Government & Community Relations, along with oversight for the Finance functions at Westfields and Hudson Hospitals. Heidi has her BBA in Accounting from the University of Wisconsin-Madison and her MBA from Hamline University.
Troy Dickinson began working with ECHO in 2009 as a volunteer and currently serves as the chair of the Governance Committee and as the Vice Chair of the ECHO Board. Troy lives in Cottage Grove and currently works at Blue Cross and Blue Shield of Minnesota as a Principal Operations Consultant. He is also enrolled at the University of St. Thomas working towards a Masters of Business Administration (MBA) degree. "It is a pleasure to be part of an organization that is truly a valuable asset in the communities that it serves."
Michael Kelly is the President of the board of directors of the Upper Midwest Security Alliance (UMSA) and is the Senior Architecture Consultant and Application Security Manager at Target Corporation. Michael has a Master’s Degree in Mathematics from the Colorado School of Mines.
Shao Chyi Lee
Shao is a Bush Medical Fellow who has started two health-based organizations: Medical Explorations and Health Millennium, connecting medicine with economics to help the uninsured and connecting people to innovative small medical businesses. Born in Malaysia, Shao has travelled internationally in her work in global health, and Shao has served as an emergency and urgent care physician in rural and urban settings throughout Minnesota. Shao is a Doctor of Medicine, having completed her family practice residency at the Memorial University of Newfoundland and received her M.D.C.M. from the McGill University Faculty of Medicine.
With more than 20 years of health care industry experience, Sandy Lien is currently a regional coordinator in the State Public Programs division at Medica. In addition to managing county relationships for the Minnesota Health Care Programs products, Sandy is also responsible for educational programming initiatives. Sandy has served on a great number of local, city, county, and state-wide collaboratives throughout her tenure with Medica.
Jeannine Mueller Harmon
Jeannine is a lifelong Minnesotan and board member since 2010. She has more than 30 years of health care experience in community, emergency, travel and refugee health as a provider, researcher, and educator- so ECHO’s focus is a natural fit. She lives in New Brighton with her husband and two children; enjoys biking and travel. "I am in awe of people who speak more than one language and am always amazed at how interconnected and small the world really is."
Michael has been working as an infection prevention and epidemiology consultant for hospitals, clinics, and in legal cases. Currently he is also a safety officer on a federal disaster medical assistance team. He is also a consultant in emergency preparedness planning as well for a number of years with most of his time spent in hospital and pandemic preparedness. He has served on numerous emergency preparedness committees in local, state, and national organizations. He has recently joined UnitedHealth Group as Enterprise Resiliency and Response Manager.
Susan Prell is a sales and business development executive and currently works at John M. Floyd & Associate as the Regional Director. Susan has a background in business development, having worked for the American Deposit Management Company, TCF Bank, Piper Jaffray, and Associated Bank. Susan has education from Normandale College in Finance and Business.
Since June 2005, Julie Ring has served as the Director of the Local Public Health Association (LPHA) of Minnesota, managing day-to-day operations and serving as a liaison between local public health departments and state agencies. Prior to joining LPHA, Julie was a program planning supervisor in the Minnesota Department of Health’s Office of Public Health Practice.
Committed to the delivery of health care services for low income and underserved populations, Ann Rogers has over 25 years experience in the health care industry, managing government programs products. Additionally, as a experienced community relations professional, her background includes more than 15 years experience with nonprofit organizational management, working on the development and management of programs that deal with issues of health disparities, civic engagement and preventive community health programs. She is currently the External Relations Manager for UCare Minnesota, the HMO dedicated to serving Medicaid and Medicare enrollees.
Ann Ulring is a fund development consultant in the Twin Cities. Ann has developed funding for the American Refugee Committee, Minnesota Public Radio, the University of Minnesota College of Liberal Arts, and the Minneapolis Institute of Arts. Ann has a Bachelor of Arts degree from Luther College and also has a background in career development in the Twin Cities area.
Susan Voigt is currently a Program Manager with the Medica Foundation funding community initiatives focused on removing barriers to health care services. She previously was a Senior Director at Apple Tree Dental, a nonprofit dental provider, and at MAP for Nonprofits. Susan has served on multiple nonprofit boards of directors and collaboratives focused on improving the lives of underserved populations. Susan earned her BA from St. Olaf College and is currently enrolled at the Humphrey School of Public Affairs working towards a Masters of Public Affairs.