Board of Directors

Heidi Conrad

Heidi is the Vice President and Chief Financial Officer of Regions Hospital in St. Paul, MN with accountability for the operations of the Departments of Finance and Decision Support, Risk Management, Registration and Patient Accounting, Facility Planning and Government & Community Relations, along with oversight for the Finance functions at Westfields and Hudson Hospitals. Heidi has her BBA in Accounting from the University of Wisconsin-Madison and her MBA from Hamline University.

Troy Dickinson

Member, Programming Committee

Troy Dickinson began working with ECHO in 2009 as a volunteer and currently serves as a board member. Troy lives in Cottage Grove and currently works at Blue Cross and Blue Shield of Minnesota as Process Improvement Analyst. He is also enrolled at the University of St. Thomas working towards a Masters of Business Administration (MBA) degree. "It is a pleasure to be part of an organization that is truly a valuable asset in the communities that it serves."  

Valerie Donovan

Activation and Emergency Preparedness Committee Chair (Effective Jan. 2011)

Valerie Donovan, Vice President of Enterprise Resiliency & Response has been with UnitedHealth Group since 2007 and has responsibility operational leadership of the corporate program designed to help UnitedHealth Group prevent and/or mitigate the impacts of events that could disrupt business operations.  To drive overall resiliency, she and her staff focus on ensuring recovery planning activities occur, leading cross-organizational projects designed to mitigate risk, and directing the corporate response to major events, from hurricanes to public health emergencies.

Arturo "Jay" Elepano

Vice Chair, Executive Committee

Originally from Quezon City in the Philippines, Jay got involved with ECHO in 2009 through MAP and is now Vice-Chair of ECHO's Board of Directors. Jay currently is a Global Product Marketing Manager for Nikon Metrology in the Twin Cities. "As an immigrant, I realize the struggles and stresses that come along with a new country and culture. I am blessed to be working to help others on their journey.

Phil Kruger

Phil Kruger has been involved with ECHO since 2011 as a board member. He has over 25 years experience in the consulting industry, assisting profit and nonprofit organizations in the development of strategic plans and implementation of performance management systems.  He currently is the founder and managing partner of a boutique consulting firm that serves underperforming organizations.  Phil previously served as a Board member for a number of nonprofit organizations in the Twin Cities serving low income and underserved populations. 

Richard Lau

Originally from the tropical paradise of Hawai’i, Richard moved to Minnesota to attend the University of Minnesota Law School, where he graduated cum laude.  Richard, a partner at Redmon Law Chartered, practices corporate and commercial real estate.  He lives in Woodbury, MN with his wife, daughter, and two dogs.

Joe Mathews

Joe Mathews is a Senior Financial Management Analyst at Hennepin County and previously worked as a Policy Analyst for the Association of Minnesota Counties.  He has over a decade of experience working with non-profit and not-for-profit boards as well as local, state and federal governments.  Joe is a lifelong Minnesotan from rural Minnesota currently living in Eagan with his wife, daughter and dog.

Jeannine Mueller Harmon

Jeannine is a lifelong Minnesotan and board member since 2010.  She has more than 30 years of health care experience in community, emergency, travel and refugee health as a provider, researcher, and educator- so ECHO’s focus is a natural fit. She lives in New Brighton with her husband and two children; enjoys biking and travel. "I am in awe of people who speak more than one language and am always amazed at how interconnected and small the world really is."

Michael Olesen

Member, Emergency Preparedness Committee

Michael has been working as an infection prevention and epidemiology consultant for hospitals, clinics, and in legal cases. Currently he is also a safety officer on a federal disaster medical assistance team. He is also a consultant in emergency preparedness planning as well for a number of years with most of his time spent in hospital and pandemic preparedness. He has served on numerous emergency preparedness committees in local, state, and national organizations. He has recently joined UnitedHealth Group as Enterprise Resiliency and Response Manager.

Laura Pigott

Member and Governance Committee

Laura has 20 years experience in the health care industry as a marketing and communications leader. As communications director for the American Lung Association, she developed multimedia programs to educate the public about health care issues such as tobacco use and asthma. She has previously helped develop boards serving the needs of low income and immigrant communities.

Ann Rogers

Committed to the delivery of health care services for low income and underserved populations, Ann Rogers has over 25 years experience in the health care industry, managing government programs products.  Additionally, as a experienced community relations professional, her background includes more than 15 years experience with nonprofit organizational management, working on the development and management of programs that deal with issues of health disparities, civic engagement and preventive community health programs.